Luxriot Software Subscriptions

When you purchase Luxriot EVO licences you also receive 2 years of software subscriptions, this allows you to update to the latest versions, take advantage of new features and ensure your investment is maintained and kept up to date with the latest technologies, features, cameras model drivers, network, internet standards and security.

Why do I need subscription service ?

All Luxriot EVO software comes complete with an initial 2 years of software subscriptions for support.

Having this support means that you can keep your software up to date with the latest version, which will provide the latest security, software fixes and support for new cameras. Additionally, your software will be benefiting from ALL the latest new product features and enhancements.

Driven by on-going product development, Luxriot have an average of one new release every 4 months, each one with a range of new and improved features.

In summary, by continuing with support, your software will keep track with the latest technologies, features, cameras, network, internet standards and security.

See more at A Brief History

How Much Does it Cost ?

Subscription costs are based on your current channel licence count, for EVO Global users please contact our sales team by email.

Subscriptions can be upgraded at any time and can be extended by any number of years up to 8, the popular choices are 2 and 8-years.

Costs savings are available on longer duration subscriptions, with maximum discounts available on the 8-Year option.

Subscriptions are available though our shop or by emailing our sales department.

The table below, correct as of April 2023, shows the percentage of cost compared to the purchase price of your licence. Pricing subject to change.

Current pricing is available here

Patch security flaws

Security is the number one reason to keep your software updated. Software vulnerabilities could enable unauthorised access to your CCTV system.

Get new features

Luxriot invest heavily in R&D and software enhacements. The subscription service allows you to take advantage of new features and functionality.

Improve performance

Later versions of EVO have seen improvements in the video delivery service. 1.16 saw the introduction of anew video dewarp engine.

Ensure compatibility

With new camera models coming to market EVO continues to keep pace with integration to Edge Analytics as well as latest compression and resolutions.

Protect data

With enhanced security and compliance with ever changing computer security standards, updates provide reassurance and comfort that your data is secure.

Manufacturer Support

Subscriptions service allows for ongoing technical support from Luxriot along with the migration and ongoing management of your licence.

What do I do if my subscriptions have expired ?

There is no need to worry.

Simply contact our sales department along with your licence number number and number of channels and we will provide you with a quotation to get you updated.

How do I get the updates ?

Luxriot EVO S updates are downloadable direct from the Luxriot main website. Download the latest installer that matches your current installation. Client or Console 32/64 bit. There is also a choice to download the NDAA compliant version designed for the American Market.

https://www.luxriot.com/downloads/product-downloads/

What if I did not buy my licence through Videcom ?

Not a problem, simply contact us with your licence details and licence number. We will verify the licence details and provide a subscription quotation based on the number of channels and years of subscription you require.

Contact Videcom Sales

What happens if I do not update subscriptions ?

Nothing, your current version software will continue to operate and the system will remain fully operational.

BUT and importantly:

You will not be able to take advantage of latest Luxriot software updates and features.

Luxriot will not offer the same level of technical support.

Should there be an issue or a change with your server hardware you will not be able to reset and re-apply your licence.